How we grade
One public scorecard for every Valley garage door company
Every company gets a score built only from public information: what it states on its own website, its Google reviews, and how long it has been in business. The score sets the order of every list and the letter grade. A grade says how much we could find out, not how well a company will fix your door, so get more than one quote.
Six groups of points
Each profile shows how many points a company earned in each group, out of the maximum below. The six maximums add up to 92.
| Group | Weight | What feeds it |
|---|---|---|
| Reviews | 22 pts | How many Google reviews the company has, and its average. |
| Profile | 22 pts | A working website, phone, a real description, how complete the facts are, and social accounts. |
| Track record | 14 pts | Years since founding, and profiles on BBB, Yelp, Angi and similar. |
| Credentials | 13 pts | Dealer programmes (Clopay, Amarr, Wayne Dalton, CHI, LiftMaster), IDEA accreditation and BBB accreditation, as stated. |
| Service scope and terms | 13 pts | Wind-rated doors, spring replacement, permits, a written contract over $1,000, emergency service, warranty, free estimates, financing. |
| Licence and insurance | 8 pts | Licensed, insured and bonded, as stated on their site. ROC numbers earn nothing until they can be checked. |
The scale
From A to D, or Limited info
The top score in the Valley today is 62. 246 of 334 listed companies have enough public information to be graded. A company whose relevance to garage door work is borderline (one that mostly does something else, say) can grade no better than B.
- Grade A, Excellent
Excellent
55 and up
15 companies today
- Grade B, Good
Good
46 to 54
61 companies today
- Grade C, Fair
Fair
37 to 45
57 companies today
- Grade D, Poor
Poor
25 to 36
113 companies today
- Limited info
Limited info
under 25, a site we could not read, or no website
88 companies today
What the grade is, and is not
- Built from public information only, the same rules for every company.
- Every fact on a profile quotes the company’s own page, with the date we read it.
- ROC licence numbers are shown as listed on the company’s site. We have not checked them, and they earn no points until we can.
- Too little information shows “Limited info”, not a failing grade. Those companies stay listed.
- It is not a review of workmanship. Get more than one quote.
Check any Arizona contractor licence yourself on the ROC public search ↗.
How a company can raise its grade
- 1
Say it on your own website
We grade what a company states publicly. A warranty, a partner programme or a licence that only comes up in a sales call does not count.
- 2
Show the proof
Name the programme or certification and who holds it. We keep the sentence and the page it came from.
- 3
Put your terms in writing
Your service-call fee, your warranty, what a monthly plan includes. These earn scope-and-terms points and help homeowners compare.
- 4
Keep the reviews coming
Google review count and average are the biggest single group. Ask every customer.
- 5
Tell us when something changes
We re-read websites when we refresh the directory. If yours changed, write to us and we will look again.
How we read the posted prices
The price board on the home page shows prices companies print on their own websites. It is not our price list, and it never mixes in a quote.
- Each dot is one company, at its lowest posted price for the job. Two listings with the same website are one company.
- Ranges (“$199 – $599”) and memberships are a company’s own general guidance, not one price it quotes, so they are left out.
- A posting that names two jobs (“Spring & Opener Repair”), a pair of springs sold together, an add-on such as “+$150”, and specials or bundles are left out, so every dot means one thing.
- A “from” price is the start of a range, not the bill. The board says how many dots are “from” prices.
- With five or more companies, a price over three times the middle is set aside and counted on the row.
- A job needs at least 5 companies posting a single price before we show it. Most jobs are not here yet, because most companies do not post prices.
Questions
Can a business pay for a better grade?
No. Listings and grades are never influenced by payment.
Why does a business show "Limited info"?
We found too little public information to grade it fairly: a very low score, a website we could not read, or no website at all. It stays listed, and it is not a judgement on the quality of its work.
Are the licence numbers verified?
No. Arizona ROC licence numbers and certifications shown on a profile are what the business says on its own website. They do not change a grade. Use the Check on ROC link on a profile to confirm a licence yourself before you hire.
See the grades in action
Run a garage door company in the Valley and something is wrong or missing? Tell us.